Terms & Conditions
Last updated: September 7, 2026
These Terms & Conditions govern your use of the George House Material website and provide general terms for project inquiries, quotations and transactions unless different terms are agreed in writing.
Table of Contents
1. Acceptance of Terms
By accessing or using georgehousematerial.com, submitting an inquiry or entering into a transaction with us, you agree to these Terms & Conditions to the extent applicable. If you do not agree, please do not use the website.
If you act for a company or another organization, you confirm that you have authority to act on its behalf. References to “you” and “your” include that organization where applicable. References to “we,” “us” and “our” mean George House Material.
2. About Us
George House Material provides multi-category building material procurement and project coordination services. Depending on the agreed scope, services may include product selection, quotation coordination, drawings and samples, production follow-up, quality control, consolidated packing and international delivery support.
The precise identity and role of the contracting party, seller, supplier, coordinator or service provider will be stated in the applicable written transaction documents.
3. Permitted Website Use
You may use the website only for lawful business and informational purposes. You must not:
- Use the website in a way that violates applicable law or infringes another person’s rights.
- Attempt to gain unauthorized access to the website, server, accounts, files or connected systems.
- Introduce malware, harmful code, automated attacks or excessive traffic.
- Scrape, copy or systematically extract website content except as permitted by law or with our written permission.
- Misrepresent your identity, authority, project requirements or payment information.
- Use website content or communications for fraudulent, misleading or unlawful purposes.
We may restrict or suspend access where reasonably necessary to protect the website, our users, our rights or the security of our systems.
4. Website Information
Website content is provided for general information. Images, colors, dimensions, drawings, specifications, applications, availability, packaging, lead times and other details may change or may vary by model, material, production batch, screen setting, destination or project requirement.
We aim to keep information accurate, but we do not guarantee that every page is complete, current or error-free. Website content is not engineering, architectural, legal, customs or other professional advice and should not be relied on as a substitute for project-specific review.
Third-party product names, standards or marks, where shown, belong to their respective owners. A reference to a standard does not mean that every product complies with it. Compliance must be confirmed for the exact product, specification, test report and destination requirements in the applicable written transaction documents.
5.Project Inquiries and Quotations
An inquiry, request for quotation, BOQ, drawing, material schedule or other submission does not create a binding obligation on either party. We may request additional information before preparing or confirming a quotation.
Unless the quotation states otherwise:
- A quotation is based only on the information available when it is issued.
- Prices and availability are subject to written confirmation within the stated validity period.
- Quantities, specifications, accessories, finishes, testing, packaging, shipping and exclusions must be checked by the customer.
- Freight, duties, taxes, insurance, inspection, installation and local compliance costs are excluded unless expressly included.
- Obvious clerical, calculation or typographical errors may be corrected before a binding order is confirmed.
6.Orders and Contract Formation
We may share personal information only as reasonably necessary with:
- Our personnel and project team who need the information to respond to your inquiry or provide services.
- Suppliers, manufacturers, inspectors, logistics providers and other project partners where needed to assess requirements, prepare quotations or coordinate an agreed project.
- Technology and professional service providers that support website hosting, content delivery, security, analytics, communications, document storage, accounting or legal services.
- Authorities or other parties where disclosure is required by law or reasonably necessary to protect rights, safety, property or the integrity of our services.
- A successor or transaction party in connection with a merger, reorganization, financing, sale of assets or similar business transaction, subject to appropriate safeguards.
We do not sell personal information for money. We require service providers to handle personal information only for authorized purposes and subject to appropriate confidentiality and security obligations where applicable.
7. Customer Responsibilities
You are responsible for providing accurate, complete and timely project information, including where relevant:
- Dimensions, quantities, site conditions, drawings, schedules, specifications and intended use.
- Destination-country building codes, import rules, permits, labeling, testing and certification requirements.
- Access, storage, lifting, installation, utilities, tolerances and interface requirements at the site.
- Decisions and approvals from the owner, architect, consultant, contractor and other authorized stakeholders.
- Rights or permission to share any drawings, files, brands or third-party information supplied to us.
Unless expressly included in our written scope, you remain responsible for final design, structural calculations, code compliance, quantity verification, site measurement, installation and acceptance by local authorities or consultants.
8. Samples, Drawings and Approvals
Samples, renderings, photographs, mockups, shop drawings and technical submittals are intended to support coordination. Digital displays and photographs may not reproduce color, texture, gloss, grain or natural variation exactly. Reasonable variation may occur in natural materials and between samples and production batches.
Customer approval confirms the approved attributes shown or described in the relevant submission. It does not transfer responsibility for matters outside our agreed scope. Production may not begin until required approvals and payments are received. Delayed or revised approvals may change price and schedule.
Unless otherwise agreed, samples, mockups, special testing, third-party inspection and courier charges may be charged separately.
9.Pricing, Taxes and Payment
Prices, currency, trade terms, payment schedule and bank details will be stated in the applicable written transaction document. You are responsible for verifying payment instructions through a known contact before transferring funds. We will not be responsible for payments sent to an account not confirmed through our authorized communication channels.
Bank charges, withholding taxes, duties, customs fees, destination taxes and similar costs are borne by the party stated in the transaction document or applicable Incoterm. If not stated, the customer is responsible for charges imposed outside the seller’s country and for its own bank charges.
We may suspend procurement, production, release or delivery if a payment is overdue. Deposits and payments for customized, procured or already-produced goods may be non-refundable to the extent costs or commitments have been incurred, subject to the applicable contract and mandatory law.
10. Changes, Suspension and Cancellation
A requested change is effective only after the parties agree in writing on its effect on scope, specification, price and schedule. We are not required to implement a change until that agreement and any additional payment are received.
Customized products, approved materials and committed third-party orders may not be cancellable. If cancellation or suspension is accepted, the customer remains responsible for completed work, materials, supplier cancellation costs, storage, handling and other reasonable costs already incurred, subject to the applicable contract and law.
11. Production, Packing and Delivery
Production and delivery dates are estimates unless expressly guaranteed in a signed agreement. Time begins only after all required technical approvals, information and payments have been received. Partial production, shipment or delivery may be used where reasonable and agreed.
The applicable Incoterm, named place and version, such as Incoterms® 2020, must be stated in the transaction document. Risk of loss and responsibility for freight, insurance, export, import, customs clearance and destination handling transfer as specified by that agreed term. Ownership or title transfers as stated in the contract and only to the extent permitted by applicable law.
If the customer or its agent delays collection, shipping instructions, customs documents or delivery acceptance, reasonable storage, demurrage, detention, rehandling and related costs may be charged to the customer.
12. Inspection, Acceptance and Claims
Any agreed inspection scope, acceptance criteria, sampling plan and responsible party must be recorded in writing. An inspection or quality-control report reflects the items and conditions observed at the time and does not guarantee concealed conditions, future performance or matters outside the agreed inspection scope.
On receipt, the customer should inspect packaging, quantities and visible condition before signing the carrier’s delivery record where practicable. Damage, shortage or non-conformity claims must be reported within the period stated in the contract, together with reasonable evidence such as package labels, photographs, videos, delivery records and item references.
The customer should preserve affected goods and packaging for review and should not install, modify, dispose of or continue using allegedly non-conforming goods where doing so could increase loss or prevent investigation. Acceptance, installation or use may limit claims for issues that were reasonably discoverable earlier, subject to mandatory law.
13. Product Warranties and Remedies
Any product warranty, warranty period, exclusions and remedy apply only when expressly stated in the relevant written contract, product warranty or manufacturer document. No general website statement creates a warranty for every product or project.
Unless otherwise agreed or required by law, warranties do not cover normal wear, natural variation, improper storage or installation, misuse, unauthorized modification, incompatible materials, inadequate maintenance, site movement, abnormal environmental exposure, transport after risk has transferred or failure to follow written instructions.
Subject to the applicable contract and mandatory law, an accepted claim may be resolved by repair, replacement, re-supply, a reasonable price adjustment or refund for the affected item. Removal, reinstallation, access, finishing, delay and consequential costs are excluded unless expressly accepted in writing or required by law.
14. Intellectual Property
The website and its text, graphics, photographs, layouts, icons, logos and other content are owned by or licensed to us and are protected by applicable intellectual property laws. You may view, download or print reasonable extracts for evaluating or managing a genuine project with us. No other reproduction, publication, sale, modification or commercial use is permitted without prior written consent.
Each party retains ownership of materials it owned before the project. Rights to project-specific drawings, models, specifications and other deliverables depend on the applicable contract. Unless otherwise agreed, our working files, sourcing methods, templates, supplier information and know-how remain ours or our licensors’.
By supplying files or instructions, you grant us a limited right to use and share them with relevant project partners only as reasonably necessary to review the inquiry and perform the agreed scope.
15. Confidentiality
Where information is identified as confidential or should reasonably be understood to be confidential, each party will use reasonable care to protect it and will use it only for evaluating or performing the project. Information may be shared with personnel, suppliers and professional advisers who need it for that purpose and are subject to appropriate confidentiality obligations.
This obligation does not apply to information that is public through no breach, already lawfully known, independently developed, lawfully received from another source or required to be disclosed by law. More specific confidentiality terms in a signed agreement take priority.
16. Disclaimers and Limitation of Liability
To the maximum extent permitted by law, the website is provided on an “as available” basis. We do not guarantee uninterrupted access, error-free content or that the website will be free from harmful components, although we use reasonable measures to operate and protect it.
To the maximum extent permitted by law, neither party will be liable to the other for indirect, incidental, special, punitive or consequential loss, or for loss of profit, revenue, business opportunity, production or data, arising from the website or a transaction. Any project-specific liability cap or remedy stated in the applicable written contract takes priority.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, fraudulent misrepresentation, intentional misconduct, or death or personal injury caused by negligence where such exclusion is prohibited.
17. Force Majeure
Neither party is responsible for delay or failure caused by events beyond its reasonable control, including natural disasters, fire, epidemic, war, civil disturbance, government action, sanctions, port congestion, transport interruption, labor disruption, utility or telecommunications failure, cyberattack, material shortage or supplier shutdown.
The affected party should notify the other within a reasonable time and use reasonable efforts to reduce the impact. Performance deadlines will be extended for the period reasonably affected. If the event continues for an extended period, the parties should discuss a practical adjustment or termination of the affected scope, including responsibility for completed work and committed costs.
Important: These are general website and transaction terms. An accepted quotation, proforma invoice, purchase order, sales contract or other written agreement may contain project-specific terms. If there is a conflict, the project-specific written agreement takes priority for that transaction.
18. Privacy and Communications
Our collection and use of personal information, including information about website cookies and similar technologies, is described in our Privacy Policy.
You agree that project notices and routine business communications may be sent to the email address, telephone number or messaging account supplied by you. You are responsible for keeping your contact details current. Electronic communications and approvals may be relied on where permitted by law and the applicable contract.
19. Governing Law and Dispute Resolution
Unless a project-specific written agreement states otherwise, these Terms & Conditions and any non-contractual dispute arising from them are governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles.
The parties should first attempt in good faith to resolve a dispute through written notice and commercial discussion. If it is not resolved, the courts with jurisdiction in Foshan, Guangdong, China will have exclusive jurisdiction, unless mandatory law requires a different forum or the parties agree in writing to arbitration or another process.
20. General Terms
- Entire agreement: For a transaction, these terms together with the applicable written transaction documents form the agreement on their subject matter and replace prior discussions to that extent.
- Priority: A project-specific written agreement takes priority over these general terms where they conflict.
- No waiver: A delay or failure to enforce a right does not waive that right.
- Severability: If a provision is held invalid or unenforceable, it will be adjusted to the minimum extent necessary, and the remaining provisions will continue.
- Assignment: Neither party may transfer a transaction without the other’s written consent, except as part of a lawful corporate reorganization or transfer of substantially all relevant business assets, subject to applicable law.
- No third-party rights: Unless expressly stated, a person who is not a party has no right to enforce these terms.
- Language: These English terms are the controlling website version unless an authorized written agreement states otherwise. A translation is provided for convenience only.